Avaya 3304 the latest certification exam training materials

There is no site can compare with ITCertKing site's training materials. This is unprecedented true and accurate test materials. To help each candidate to pass the exam, our IT elite team explore the real exam constantly. I can say without hesitation that this is definitely a targeted training material. The ITCertKing's website is not only true, but the price of materials are very reasonable. When you choose our products, we also provide one year of free updates. This allow you to have more ample time to prepare for the exam. So that you can eliminate your psychological tension of exam, and reach a satisfactory way.

Are you an IT staff? Are you enroll in the most popular IT certification exams? If you tell me “yes", then I will tell you a good news that you're in luck. ITCertKing's Avaya 3304 exam training materials can help you 100% pass the exam. This is a real news. If you want to scale new heights in the IT industry, select ITCertKing please. Our training materials can help you pass the IT exams. And the materials we have are very cheap. Do not believe it, see it and then you will know.

Your dream is very high, so you have to find a lot of material to help you prepare for the exam. ITCertKing Avaya 3304 exam materials can help you to achieve your ideal. ITCertKing Avaya 3304 exam materials is a collection of experience and innovation from highly certified IT professionals in the field. Our products will let you try all the problems that may arise in a really examinations. We can give you a guarantee, to ensure that candidates get a 100% correct answer.

Exam Code: 3304
Exam Name: Avaya (Avaya Call Center Elite Implementation and Maintenance Exam )
One year free update, No help, Full refund!
Total Q&A: 69 Questions and Answers
Last Update: 2013-12-17

ITCertKing's Avaya 3304 exam training materials is no other sites in the world can match. Of course, this is not only the problem of quality, it goes without saying that our quality is certainly the best. More important is that ITCertKing's exam training materials is applicable to all the IT exam. So the website of ITCertKing can get the attention of a lot of candidates. They believe and rely on us. It is also embodied the strength of our ITCertKing site. The strength of ITCertKing is embodied in it. Our exam training materials could make you not help recommend to your friends after you buy it. Because it's really a great help to you.

ITCertKing is a website for Avaya certification 3304 exam to provide a short-term effective training. Avaya 3304 is a certification exam which is able to change your life. IT professionals who gain Avaya 3304 authentication certificate must have a higher salary than the ones who do not have the certificate and their position rising space is also very big, who will have a widely career development prospects in the IT industry in.

ITCertKing can provide professional and high quality products. It is the industry leader in providing IT certification information. To selecte ITCertKing is to choose success. ITCertKing's Avaya 3304 exam training materials is your magic weapon to success. With it, you will pass the exam and achieve excellent results, towards your ideal place.

3304 Free Demo Download: http://www.itcertking.com/3304_exam.html

NO.1 What provides built-in real and historical reporting capabilities for the call center, including reports for
Splits/Skill, Agents, Vector Directory Numbers (VDNs) and trunk groups?
A. VvStats
B. Service level maximize (SLM)
C. Basic Call management System (BCMS)
D. Automated Number Identification (ANI)
Answer: C

Avaya   3304   3304 certification training   3304 practice test

NO.2 A call center operations manager wants agents to manually enter a code to identify the reason for being
in auxiliary (AUX) work status.
Which feature must be activated on the system-parameters custom-options to allow this?
A. Call Work Codes
B. Authorization Codes
C. Reason Codes
D. AUX State Codes
Answer: C

Avaya certification   3304   3304 exam simulations   3304

NO.3 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)
A. It enablesrouting of calls to the agent that is most idle.
B. It dynamically matches a customer to an optimal agent.
C. It provides conditional routing of calls to agent queues.
D. It allows for dynamic reporting of call center activities in custom methods.
E. It uses advanced algorithms to efficiently route calls to agents.
Answer: B,E

Avaya exam prep   3304   3304   3304 study guide   3304 braindump

NO.4 What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center
Elite.? (Choose three.)
A. Service Level Maximize
B. Advocate
C. Hunt Group
D. Call Management System (CMS)
E. Agent Selection (EAS)
Answer: A,B,E

Avaya   3304   3304 pdf

NO.5 Which three statements about circular hunt groups are true? (Choose three) A. The next call to the hunt
group is offered to the next station in the members list in a round robin fashion, starting with the first
administered station.
B. The call distribution is dependent of how long stations have been idle.
C. The call distribution is independent of how long stations have been idle.
D. The next tall to the hunt group will be routed to the next agent (station) if the previous agent did not
answer the last call.
E. The next call to the hunt-group will be routed to the same agent (station) if that agent did not answer
the last call.
Answer: A,C,D

Avaya certification training   3304   3304 test questions

NO.6 While configuring the Service Observing feature, which three forms should be configured and/or
verified?
A. System Parameters
B. Class of Service
C. Feature-Related System Parameters
D. Class of restriction
E. Station
Answer: C,D,E

Avaya   3304   3304

NO.7 A customer has Business Advocate (BA) features turned on.
Which technique can be used to protect the predetermined level of service to a valued skill, II volumes or
agent staffing levels change abruptly?
A. queue priority levels
B. reserve agents
C. skill preference levels
D. percent allocation
Answer: D

Avaya   3304 study guide   3304   3304

NO.8 A supervisor would like to have their agents automatically log out at a specific time.
Which administration form is used to configure this functionality?
A. Hunt Group Form
B. Agent LoginID Form
C. Feature-Related System-Parameters Form
D. Station Form
Answer: B

Avaya exam   3304 exam dumps   3304 certification training   3304

NO.9 A supervisor wants to endure that a specified group of agents logout at a specified time during the work
week.
How can this be accomplished?
A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)
Answer: B

Avaya questions   3304 certification training   3304 exam dumps

NO.10 Which three monitor commands are available with Basic Call Management System (BCMS)? (Choose
three)
A. Monitor bcms agent
B. Monitor bcms skill
C. Monitor bcms split
D. Monitor bcms system
E. Monitor bcms vector
Answer: B,C,D

Avaya exam dumps   3304 dumps   3304   3304

ITCertKing offer the latest MB3-701 exam material and high-quality IIA-CGAP pdf questions & answers. Our 100-500 VCE testing engine and 70-688 study guide can help you pass the real exam. High-quality HP2-H28 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.itcertking.com/3304_exam.html