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Exam Code: BCP-222
Exam Name: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
One year free update, No help, Full refund!
Total Q&A: 104 Questions and Answers
Last Update: 2014-02-03

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NO.1 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

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NO.2 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

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NO.3 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

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NO.4 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

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NO.5 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

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NO.6 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

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NO.7 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

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NO.8 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

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NO.9 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

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NO.10 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

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NO.11 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

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NO.12 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

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NO.13 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

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NO.14 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

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NO.15 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

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NO.16 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

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NO.17 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

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NO.18 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

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NO.19 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

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NO.20 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

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Exam Code: BCP-222
Exam Name: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
One year free update, No help, Full refund!
Total Q&A: 104 Questions and Answers
Last Update: 2013-12-14

BCP-222 Free Demo Download: http://www.itcertking.com/BCP-222_exam.html

NO.1 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

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NO.2 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

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NO.3 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

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NO.4 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

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NO.5 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

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NO.6 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

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NO.7 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

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NO.8 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

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NO.9 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

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NO.10 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

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NO.11 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

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NO.12 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

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NO.13 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

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NO.14 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

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NO.15 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

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NO.16 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

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NO.17 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

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NO.18 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

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NO.19 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

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NO.20 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

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Exam Code: BCP-710
Exam Name: BlackBerry (Selling the Blackberry Solution for Tech. Sales Professional)
One year free update, No help, Full refund!
Total Q&A: 112 Questions and Answers
Last Update: 2013-12-14

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NO.1 IT polices are assigned for the BlackBerry Enterprise Server at multiple levels. When there are
overlaps, what level of IT policies take priority? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. User
B. Group
C. Server
D. Domain
E. Corporate
Answer: A

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NO.2 Web-based access to BlackBerry Enterprise Server 5.0 is a function of which component? (Choose
one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Dispatcher Service
B. BlackBerry Router Service
C. BlackBerry Controller Service
D. BlackBerry Administration Service
E. BlackBerry Collaboration Service
F. BlackBerry Mobile Data Service
Answer: D

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NO.3 Which three email platforms support BlackBerry Collaboration Service? (Choose three.)
To see the Acronym list click the ?Exhibit? button found at the bottom of the screen.
A. BlackBerry Client for use with Microsoft Office Live Communications Server 2005 and Microsoft
Office Communications Server 2007
B. BlackBerry Client for IBM Lotus Sametime
C. BlackBerry Client for Novell GroupWise Messenger
D. BlackBerry Client for Microsoft Sharepoint
Answer: A,B,C

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NO.4 DRAG DROP
Which five components in the BlackBerry Enterprise Server are part of the attachment process when
requested from an email message on the BlackBerry smartphone?
Answer:

NO.5 Which two of the following are valid Wi-Fi security protocols? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. WPA
B. PSK
C. Triple DES
D. AES
E. PGP
Answer: A,B

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NO.6 Which two of the following are basic functions of the BlackBerry Mobile Data Service? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Allows organizations to deliver corporate data wirelessly
B. Enables the system administrator to manage BlackBerry smartphone policies
C. Incorporates the push delivery model and advanced security features for application
deployment
D. Allows BlackBerry smartphone users to manage applications installed on their BlackBerry smartphone
through the BlackBerry Desktop Manager
Answer: A,C

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NO.7 Why would someone login to the BlackBerry Web Desktop Manager.? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. To add their account to the BlackBerry Enterprise Server
B. To synchronize their S/MIME certificate
C. To set an enterprise activation password
D. To modify the BlackBerry Attachment Server settings
E. To modify their wireless PIM sync settings
Answer: C

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NO.8 Which new feature of BlackBerry Enterprise Server 5.0 can be utilized to minimize or eliminate
upgrade-related down-time? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. BlackBerry Monitoring Service
B. BlackBerry Enterprise Transporter
C. BlackBerry Administration Service
D. BlackBerry Disposition Service
E. High availability
F. Application Pool
Answer: E

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NO.9 Which three of the following features are new Calendar application enhancements introduced with
BlackBerry Device Software 5.0 and BlackBerry Enterprise Server 5.0? (Choose three.) Tosee the
Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Free/Busy Availability Lookup
B. Forward Calendar Entries
C. Calendar Attachment Support
D. Synchronization of public and private contacts
E. Create a new calendar entry from the BlackBerry device
Answer: B,C,D

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NO.10 Which two BlackBerry Enterprise Server components CANNOT be installed on a separate computer?
(Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Administration Service
B. BlackBerry Messaging Agent
C. BlackBerry Router Service
D. BlackBerry Dispatcher Service
E. BlackBerry Attachment Service
F. BlackBerry Monitoring Service
Answer: B,D

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NO.11 Which of the following statements describe the SRP credentials used by the active and standby
instances of the BlackBerry Enterprise Server in a high availability environment? (Choose one.)
Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. The active and standby instances of the BlackBerry Enterprise Server use a different SRP ID and
authentication key.
B. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID and
authentication key.
C. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID but
different authentication keys.
D. The active and standby instances of the BlackBerry Enterprise Server use different SRP IDs but the
same authentication key.
E. The standby instance of the BlackBerry Enterprise Server is automatically assigned an SRP ID or
authentication key.
Answer: B

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NO.12 Which three of the following roles are available by default in BlackBerry Enterprise Server 5.0 role
based administration? (Choose three.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. Enterprise Administrator
B. Junior Help Desk
C. Senior Help Desk
D. Database Administrator
E. Senior Enterprise Administrator
Answer: A,B,C

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NO.13 What is the maximum number of total BlackBerry smartphone users (CAL's) that the BlackBerry
Enterprise Server can handle before it is recommended that a second BlackBerry Enterprise Server
instance be added to the BlackBerry Domain? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. 50
B. 500
C. 1000
D. 2000
E. 2500
Answer: D

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NO.14 The security team is requesting the ability to control what types of BlackBerry smartphones can activate
on the BlackBerry Enterprise Server. Using the Enterprise Service Policy which three restrictions can be
implemented to control which BlackBerry smartphones can use the BlackBerry Enterprise Server?
(Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Model Name
B. ESN Range
C. Manufacturer's Name
D. PIN Range
E. Wi-Fi Equipped
Answer: A,C,D

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NO.15 DRAG DROP
What is the correct message flow for an email message going from the mailbox to the BlackBerry
smartphone?Place the steps in the correct order by dragging them from the left to the right.
Answer:

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Exam Code: BCP-223
Exam Name: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment)
One year free update, No help, Full refund!
Total Q&A: 109 Questions and Answers
Last Update: 2013-11-15

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NO.1 Which of the following are two pieces of information required when configuring a remote component
for high availability? (Choose two.)
A. IP address
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

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NO.2 What icon is displayed in the menus on the BlackBerry device to indicate that an option has been
disabled by an IT policy? (Choose one.)
A. Red Padlock
B. Red ?Red ?
C. Black ?Black ?
D. Black Padlock
Answer: A

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NO.3 By default how long will the enterprise activation password last before it expires within the BlackBerry
Administration Service? (Choose one.)
A. 1 hour
B. 12 hours
C. 24 hours
D. 48 hours
E. 7 days
Answer: D

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NO.4 A system administrator attempts to start the BlackBerry Enterprise Server services but receives the
following error message: System Error 1069 has occurred. What could be the possible cause for this error?
(Choose one.)
A. The system administrator is logged into the computer with the wrong account
B. The BlackBerry Enterprise Server services are starting with the local system account
C. The system administrator has not been assigned to the Enterprise Administrator roleThe
system administrator has not been assigned to the Enterprise Administrator?role
D. The BlackBerry Enterprise Server services are trying to login with the incorrect login information
E. The Microsoft SQL and Microsoft Exchange services are not started on the remote computer
Answer: D

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NO.5 Which BlackBerry Router Service configuration must be done before performing a wireless enterprise
activation over Wi-Fi ? (Choose one.)
A. Ensure the BlackBerry Router Service is not installed remotely
B. Ensure the BlackBerry Router Service has appropriate permissions to Microsoft SQL Server
C. Ensure the BlackBerry Router Service has appropriate permissions to the mailbox
D. Ensure the BlackBerry Router Service is configured to listen on port 8080
E. Verify the setting Permit wireless activation in your WLAN environment is enabled
Answer: E

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NO.6 IT policies are assigned for the BlackBerry Enterprise Server at multiple levels. When there are
overlaps what level of the IT policy takes priority? (Choose one.)
A. User
B. Group
C. Server
D. Domain
E. Corporate
Answer: A

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NO.7 A system administrator has applied Service Pack 1 to the Microsoft Office Communicator Server 2007.
The system administrator decides to restart the BlackBerry Collaboration Service. What will be the effect
on the BlackBerry device users that are currently logged in to the Microsoft Office Communicator client?
(Choose one.)
A. The users will not notice any difference
B. The connection will appear slow while the service restarts
C. The contacts will temporarily be lost in the Microsoft Office Communicator client
D. The current session will be dropped and the users will have to log in again
E. The users will not be able to send messages
Answer: D

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NO.8 Which one of the following is the correct registry path to the BlackBerry Configuration Database
information? (Choose one.)
A. HKEY_LOCAL_MACHINE\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise
Server\Database\
B. HKEY_LOCAL_MACHINE\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise Server\
C. HKEY_LOCAL_USER\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise
Server\Database\
D. This information is not stored in the registry
Answer: A

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NO.9 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.10 A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry Enterprise Server is
having this issue. What could a system administrator do to troubleshoot this issue? (Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan
B. Associate the user's PIN number back into the database for the users information
C. Contact the service provider to ensure the correct data provisioning for the user
D. Wipe the BlackBerry device and complete and enterprise activation process
E. Ensure the Send As permission is set in Active Directory for this user
Answer: E

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NO.11 Which are the minimum supported BlackBerry Enterprise Server versions which can be upgraded to
BlackBerry Enterprise Server version 5.0? (Choose one.)
A. 4.0 SP3 or later and 4.1 SP4 or later
B. 4.0 SP3 or later and 4.1 SP6 or later
C. 4.0 SP5 or later and 4.1 SP4 or later
D. 4.0 SP5 or later and 4.1 SP6 or later
E. 4.0 SP7 and 4.1 SP4 or later
F. 4.0 SP7 and 4.1 SP6 or later
Answer: E

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NO.12 How can a support representative assign a custom enterprise activation password to a BlackBerry
device user? (Choose one.)
A. Generate an activation email through the BlackBerry Administration Service
B. Assign a custom password through the IT policy assigned to the user
C. Send a PIN message to the user containing the custom password
D. Specify an activation password through the BlackBerry Administration Service
E. Assign the password to the PIN through the Enterprise Service Policy
Answer: D

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NO.13 While provisioning a new BlackBerry device for a user, the following error is displayed: An error has
occurred. Please contact your System Administrator. When reviewing the logs the following is located:
User is not authorized for BlackBerry services What could be the cause of the issue? (Choose one.)
A. The user account needs to be assigned to a user group
B. The PIN needs to be added to the Approved PIN list in the Enterprise Service Policy
C. A security wipe must be performed on the BlackBerry device prior to starting the enterprise activation
process
D. Enterprise Server Policy needs to be enabled on the BlackBerry Enterprise Server
E. An IT policy must be assigned to the newly created user account
Answer: B

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NO.14 A system administrator runs daily reports on BlackBerry device users with the BlackBerry Monitoring
Service. The system administrator notices that the pending count for 2 out of 30 users is increasing. How
can the system administrator verify the two users are able to establish a data connection for email
message flow? (Choose two.)
A. Produce another daily report to verify that pending count will decrease
B. Send a PIN message to the two affected users
C. Check the application log for any errors for the two users
D. Remove and re-add the two users and start the BlackBerry Enterprise Server services
E. Verify the port 3101 is open on the firewall
Answer: B,C

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NO.15 Which BlackBerry Enterprise Server components can be installed on remote computers; separate from
the BlackBerry Enterprise Server? (Choose three.)
A. BlackBerry Controller Service
B. BlackBerry Administration Service
C. BlackBerry MDS Integration Service
D. BlackBerry Dispatcher Service
E. BlackBerry Monitoring Service
F. BlackBerry Alert Service
Answer: B,C,E

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NO.16 Which of the following components is responsible for performing wireless calendar
synchronization? (Choose one.)
A. BlackBerry Synchronization Service
B. BlackBerry Messaging Agent
C. BlackBerry MailStore Service
D. BlackBerry Controller Service
E. BlackBerry Dispatcher Service
Answer: B

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NO.17 Which of the following ule Types?define a change in the data for an item being monitored by the
BlackBerry Monitoring Service? (ChooseWhich of the following ?ule Types?define a change in the data
for an item being monitored by the BlackBerry Monitoring Service? (Choose three.)
A. Value Based Rule
B. Time Based Rule
C. Trigger Based Rule
D. Action Based Rule
E. Duration Based Rule
Answer: A,B,E

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NO.18 What happens to the activation email message after the BlackBerry Messaging Agent has retrieved it
from the mailbox? (Choose one.)
A. Email message is marked as read
B. Email message is moved to the Sent folder
C. Email message remains in the Inbox unread
D. Email message is removed from the Inbox
E. Email message is filed to the BlackBerry folder in the mailbox
Answer: D

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NO.19 Which two methods can be used to directly access the Windows Event Log to review them for errors?
(Choose two.)
A. Internet Explorer
B. Windows Control Panel
C. Windows Run command
D. BlackBerry Configuration Tool
E. BlackBerry Administration Service
Answer: B,C

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NO.20 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

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Exam Code: BCP-811
Exam Name: BlackBerry (Developing Java Applications for the BlackBerry Platform)
One year free update, No help, Full refund!
Total Q&A: 122 Questions and Answers
Last Update: 2013-11-15

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NO.1 Which keys are required to use the encryption classes in the Java API in order to store encrypted data
on a BlackBerry device? (Choose one.)
A. Code development keys
B. Code signing keys
C. Code runtime keys
D. Code encryption keys
E. Code storage keys
Answer: B

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NO.2 Which three of the following options are contained in a component pack? (Choose three.)
A. BlackBerry Device Simulator
B. JavaDocs
C. API Library
D. Code signing keys
E. Unit Tests Framework
Answer: A,B,C

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NO.3 Consider the code below:
What is a more efficient way of calculating the midpoint? (Choose one.)
A. int midpoint = (int) ((double) width) / 2.0;
B. int midpoint = Fixed32.div(width, 2);
C. int midpoint = (int) (width * 0.5f);
D. int midpoint = width >> 1;
E. int midpoint = width >> 2;
Answer: D

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NO.4 Which two of the following operations should be avoided on the main event thread? (Choose two.)
A. Pushing a screen onto the display stack
B. Displaying a Dialog screen
C. Performing network communication
D. Calling the sleep method
E. Capturing of keyboard input
Answer: C,D

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NO.5 Consider the Counter class whose code is below:
Assuming that the go() method is always invoked serially, why is a different count printed at the end
almost every time that it is invoked? (Choose one.)
A. Therun() method is not declared "synchronized"
B. The _count variable is not declared "synchronized"
C. The ++ operator is not atomic
D. The _count variable overflows
E. The Counter class is not declared "synchronized"
Answer: C

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NO.6 The following application is set to auto-run at startup:
Which approach would most reliably solve the problem this application will encounter? (Choose one.)
A. It should callThread.sleep() for ten seconds before pushing the screen to verify that the
BlackBerry device has completed its boot up process
B. Threads should be moved to their own standalone class so that they do not cause a security exception
C. Theint values in the MenuItem constructor should equal the y MenuString length to leave enough room
for the string
D. It should use theApplicationManager.inStartup() before pushing the screen to verify that the BlackBerry
device has completed its boot up process
E. It should use theApplicationManager.inStartup() before pushing the screen to verify that the BlackBerry
device has completed its boot up process
F. It should use theApplicationManager.inStartup() before pushing the screen to verify that the BlackBerry
device has completed its boot up process
G. ThemakeMenu method of MainScreen must be overridden to use a menu
Answer: D,E,F

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NO.7 An application requires the creation of a custom field that can display animation. Which class and
method combination should be used to accomplish this task? (Choose one.)
A. Field.paint(Graphics graphics)
B. MainScreen.paint(Graphics graphics)
C. Field.subpaint(Graphics graphics)
D. Screen.draw(Graphics graphics)
E. GameCanvas.paint(Graphics graphics)
Answer: A

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NO.8 A developer has been asked to create an application that will display the full name of all people in a
BlackBerry device user address book. The following code is written:
Which two of the following actions must be taken before this code is executed to ensure
compatibility across all versions of BlackBerry Device Software? (Choose two.)
A. The application should initialize all entries of thecontactName String array to empty Strings
B. The application should use theContact.countValues method to verify that the Contact.NAME field
contains an entry
C. The application should verify that it can write to the user address book using
theApplicationPermissions API
D. The application should use theisNull method to verify that the Contact.NAME values are not null
E. The application should use theContactList.isSupportedField method to verify that the
Contact.NAME field can be read
Answer: B,E

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NO.9 Which block of code will ensure that a network connection has been closed? (Choose one.)
A. Exhibit A
B. Exhibit B
C. Exhibit C
D. Exhibit D
E. Exhibit E
Answer: A

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NO.10 Consider the addTask() method defined below. Its purpose is to receive incoming tasks and put them
into a Vector, _tasks. Another thread will continuously remove the task at index 0 from the Vector.
Assuming that addTask() is being invoked at a rate roughly equal to the rate at which the tasks are being
processed, which concurrency issue may occur during execution? (Choose one.)
A. Livelock
B. Deadlock
C. Race condition
D. Starvation
E. Unfairness
Answer: D

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NO.11 Consider the following small application which creates a linked list like structure:
After execution, at which statement does the ListElement object created at line 6 become a candidate for
garbage collection? (Choose one.)
A. 16
B. 17
C. 21C.21
D. 22D.22
E. 23E.23
Answer: B

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NO.12 A developer is designing a BlackBerry device application that provides summaries of large amounts of
data. The summaries require extensive computations. Which design approach will meet these
requirements? (Choose one.)
A. Store the full set of data locally on removable media using a compressed format
B. Supplement memory available on the BlackBerry device and compute the results locally
C. Use URL encodings to expedite the transfer of data between a remote server and the
BlackBerry device
D. Compute the summary on a remote server and access the results through a BlackBerry
Enterprise Server connection
E. Use local storage and the floating point processor on the BlackBerry device to speed up computations
Answer: B

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NO.13 Consider the code below:
How will the connection route be affected? (Choose one.)
A. The connection is never routed through the BlackBerry Infrastructure
B. The connection is routed over the cellular network
C. The connection is routed over the Wi-Fi
D. The connection is routed over the BlackBerry Internet Service -B
E. The connection is never routed through the BlackBerry Enterprise Server
Answer: E

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NO.14 Which two of the following classes could be used to check the coverage status? (Choose two.)
A. Radio
B. ConnectionFactory
C. TransportInfo
D. CoverageSate
E. CoverageInfo
Answer: C,E

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NO.15 An application is needed that can store a list of sales data and customer information. The application
will also need the ability to search through this data and summarize it in an efficient manner. Which data
storage mechanism will assist in meeting all of these requirements? (Choose one.)
A. SQLite
B. PersistentStore
C. RecordStore
D. RuntimeStore
E. FileConnection
Answer: D

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NO.16 Which push header should be used to verify that push requests are received by a BlackBerry device
application? (Choose one.)
A. X-Rim-Push-Reliability: Transport
B. X-RIM-Push-Deliver-Before Mon, 03 Aug 2009 15:52:00 GMT
C. X-RIM-Push-Deliver-After: Mon, 03 Aug 2009 15:52:00 GMT
D. X-Rim-Push-Priority: High
E. X-Rim-Push-Reliability: Application
Answer: E

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NO.17 A developer is writing a game with custom graphics and animations that will need to fit on multiple
screen sizes for various BlackBerry devices. The developer needs to minimize the number of images
created for the game. Which API will support these requirements? (Choose one.)
A. SVG
B. Display
C. Transition
D. Multimedia
E. Game
Answer: A

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NO.18 An application receives notification that a new data object is being saved in the RuntimeStore. It may
take up to 60 seconds to save this data. Which method should the application use to obtain the object
from the RuntimeStore? (Choose one.)
A. get( long objectUID )
B. getInstance()
C. fetch( Class objectClass, long timeout )
D. waitFor( long objectUID )
E. put( long objectUID, Object anObject)
Answer: D

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NO.19 A customer needs an application that will store temporary data and expose it to other BlackBerry device
applications. Which API will meet this requirement? (Choose one.)
A. RuntimeStore
B. PersistentStore
C. Location Based Services
D. Global Events
E. Connector
Answer: A

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NO.20 A BlackBerry device application collects information about several hundred books. The application
needs to sort books by title. Which combination of data structures should be used to manage the objects?
(Choose one.)
A.net.rim.device.api.util.SimpleSortingVector and net.rim.device.api.util.StringComparator
B. java.util.Hashtable and net.rim.device.api.util.StringComparator
C. net.rim.device.api.util.StringRepository and net.rim.device.api.util.StringPattern
D. java.util.TreeSet and net.rim.device.api.util.StringComparator
E. java.util.Stack and net.rim.device.api.util.StringComparator
Answer: A

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Exam Name: BlackBerry (supporting BlackBerry Devices/Enterprise version 5.0)
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Total Q&A: 104 Questions and Answers
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NO.1 Which of the following components must be selected during a custom install of BlackBerry Desktop
Software for S/MIME and Wi-Fi support? (Choose one.)
A. S/MIME Support Package
B. BlackBerry device software
C. BlackBerry Security support package
D. Certificate Synchronization
E. BlackBerry advanced networking support
Answer: D

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NO.2 What is taking place at the Verifying Encryption stage of the wireless enterprise activation process?
(Choose one.)
A. The BlackBerry device and BlackBerry Enterprise Server are negotiating a master encryption key
B. All personal information on the BlackBerry device is being compressed, encrypted and sent over the
wireless network to the BlackBerry
Enterprise Server
C. All settings on the BlackBerry device are being verified by the BlackBerry Enterprise Server for security
considerations
D. The BlackBerry Enterprise Server is sending service book information to the BlackBerry device
E. The BlackBerry device is scanning the BlackBerry Enterprise Server settings for security
considerations
Answer: E

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NO.3 Which three of the following steps can be taken to secure a BlackBerry device remotely if it has been
activated on a BlackBerry Enterprise Server? (Choose three.).
A. Reset the password and lock the BlackBerry device
B. Apply a more restrictive IT policy
C. Send a 911 notification to the service provider with the BlackBerry device PIN from the
BlackBerry Enterprise Server
D. Push disabled service books to the BlackBerry device
E. Perform a remote security wipe and disable the BlackBerry device
Answer: A,B,E

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NO.4 If the BlackBerry device is displaying a lower case edge connection status, which two of the following
actions can a BlackBerry device user perform on the BlackBerry device? (Choose two.)
A. Browse the Internet
B. Send or receive email messages
C. Send or receive SMS messages
D. Send or receive PIN messages
E. Make or receive phone calls
Answer: C,E

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NO.5 Which two of the following processes can determine the current build version of BlackBerry Desktop
Manager that is installed? (Choose two.)
A. Right click the BlackBerry Desktop Manager icon on the desktop and review properties
B. Open BlackBerry Desktop Manager > Help > About Desktop Manager
C. Launch the BlackBerry Desktop Manager application and look at the title bar at the top of the
application
D. Open Control panel > Add / remove programs > Select Desktop Manager and choose lick here for
support info in Windows
E. Look on the BlackBerry Desktop Manager CD
Answer: B,D

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NO.6 A BlackBerry device user filtered message count in the BlackBerry Administration Service is increasing
and no email messages are being forwarded to the BlackBerry device. Which of the following may be the
cause of this? (Choose one.)
A. The user does not have sufficient wireless coverage
B. The BlackBerry device setting for f no filters apply, send email to handheld is set to No The
BlackBerry device setting for if no filters apply, send email to handheld is set to No
C. The user has not been provisioned for Enterprise services
D. The user mail client rules/policies are interfering with message delivery Theuser mail client
rules/policies are interfering with message delivery
E. The service books on the BlackBerry device are corrupt
Answer: B

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NO.7 A BlackBerry device user is trying to synchronize personal data and is receiving the following error: No
applications configured for synchronization What might cause this error? (Choose one.)
A. The user MAPI profile is corrupt
B. Other synchronization software on the user computer has caused a conflict
C. The Synchronize application has not been installed in BlackBerry Desktop Manager
D. The user has not run through the configuration steps for the Synchronize application
E. Duplicate items in the user registry have caused a conflict
Answer: D

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NO.8 A user wants to connect a BlackBerry device to BlackBerry Desktop Manager using Bluetooth to
synchronize. Which of the following are requirements? (Choose one.)
A. The computer must be running the Bluetooth software from the manufacturer of the Bluetooth adapter
B. The BlackBerry Bluetooth to USB driver must be installed on the computer
C. The BlackBerry device must have the Wireless Bypass service enabled
D. The BlackBerry device must have the Bluetooth Sync service enabled
E. The computer and the BlackBerry Device must have line of sight of each other
Answer: C

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NO.9 Which two of the following are types of searches that can be performed in the BTSC? (Choose two.)
A. Targeted
B. Software assisted
C. Boolean
D. Natural Language
E. Choice Focused
Answer: C,D

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NO.10 Which of the following will resolve a VM 517 error (Choose one.)Which of the following will resolve a
VM 517 error (Choose one.)
A. Removing and re-inserting the BlackBerry device battery
B. Performing a security wipe
C. Setting appropriate content store permissions
D. Reinstalling the BlackBerry Device Software using the application loader tool
E. Removing and re-seating the BlackBerry device SIM Card Removing and re-seating the BlackBerry
device SIM Card
Answer: D

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NO.11 Which two files are generated by the BlackBerry Desktop Manager during synchronization with
advanced logging enabled? (Choose two.)
A. Dmtrace.log
B. Jvm.log
C. Tiff.log
D. Pttrace.log
E. Sync.log
Answer: C,D

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NO.12 By default, which three of the following options will delete all the user data on a BlackBerry device?
(Choose three.)
A. Enter incorrect password 10 times
B. Use the Wipe command in BlackBerry Device Manager
C. Choose Wipe Handheld from general options in security settings
D. Uninstall any application from the Application Permissions menu
E. Use the application loader tool to install new BlackBerry device software
Answer: A,C,E

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NO.13 A BlackBerry device user does not possess an organizer application like Microsoft Outlook. Which
translator will work for them to obtain a copy of their contacts and calendar on the computer with
BlackBerry Desktop Manager? (Choose one.)
A. Plain Text
B. ASCII text
C. CSV
D. Notepad
E. Wordpad
Answer: B

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NO.14 Since upgrading the BlackBerry Device Software, a BlackBerry device user is reporting that custom
audio notifications are no longer configured. Which two of the following options may resolve the issue?
(Choose two.)
A. Synchronize using BlackBerry Desktop Manager to import any pre-existing custom audio profiles
B. Create a new Audio Profile in BlackBerry Desktop Manager Media Manager and import it with the
application loader tool
C. Manually recreate the lost notifications in the Profiles application of the BlackBerry device
D. If a backup file was created in BlackBerry Desktop Manager, restoring the Options database will
restore custom profiles
E. Download new ring tone content from the service provider and install using the BlackBerry Browser
Answer: C,D

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NO.15 What happens after the BlackBerry device user has entered the enterprise activation information and
selects Activate on the BlackBerry device? (Choose one.)
A. The BlackBerry Dispatcher Service contacts the BlackBerry device over the wireless network and
negotiates an encryption key
B. The BlackBerry device submits an ETP.DAT email message directly to the BlackBerry
Enterprise Server
C. The BlackBerry device submits the enterprise activation data to the wireless network
D. The system administrator of the BlackBerry Enterprise Server will receive a request to activate, which
can either be accepted or denied
E. The BlackBerry device service books are verified by the BlackBerry Enterprise Server
Answer: C

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NO.16 A BlackBerry device user activates with an incorrect password. What error message will be displayed
on the BlackBerry device? (Choose one.)
A. Incorrect password. Please try again.
B. An error has occurred. Please contact your system administrator.
C. Invalid email address or password.
D. Error.
E. Invalid login credentials.
Answer: B

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NO.17 Which three of the following steps occur during the wireless enterprise activation process? (Choose
three.)
A. Service books are sent to the BlackBerry device from the BlackBerry Enterprise Server
B. The BlackBerry device reboots after it has finished synchronizing all organizer data (PIM) items
C. An encryption key is negotiated between the BlackBerry Enterprise Server and BlackBerry device
D. The BlackBerry Enterprise Server populates the PIN number of the BlackBerry device in the
BlackBerry Administration Service
E. The BlackBerry device must be connected to the user computer to complete the last stage of the
wireless enterprise activation process
Answer: A,C,D

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NO.18 A BlackBerry device user notices email messages are being randomly deleted from the BlackBerry
device only days after receiving them. The user is not active on a BlackBerry Enterprise Server and does
not use BlackBerry Desktop Manager to synchronize with the messaging client. What are two possible
reasons the user email messages are being deleted? (Choose two.)
A. The email messages database is corrupt
B. The BlackBerry device user does not have sufficient network coverage
C. The BlackBerry device is in a low memory state
D. The hosted mailbox has reached its storage limit
E. The email messages are being automatically filed and hidden
Answer: A,C

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NO.19 .When performing a backup of the BlackBerry device using the backup and restore tool in BlackBerry
Desktop Manager, what is the file extension of the backup file that is created? (Choose one.)
A. .bak
B. .sav
C. .ipd
D. .fil
E. .tmp
Answer: C

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NO.20 Which two of the following media card settings on the BlackBerry device need to be turned on to copy
files between Windows Explorer and the media card? (Choose two.)
A. Media Card Support
B. USB Flash Drive Bypass Mode
C. Mass Storage Mode Support
D. USB Dongle Support
E. Auto Enable Mass Storage Mode When Connected
Answer: A,C

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